The following information has been prepared from the top questions asked. We hope this will help you familiarize yourself with our properties features and services.

Airport Details
The closest major airport is Melbourne’s Tullamarine, located almost 2 hours drive from Cowes.
Baby Minding Facilities
Can be arranged prior to arrival.
Banking facilities
Located in the main street of Cowes :
Commonwealth Bank
ANZ Bank
National Australia Bank
Barbeque
Provided on grounds is a coin operated bbq. Adjacent on the foreshore park are free service barbeques.
Car Rental
For sight seeing tours or to organise your own transport while staying with us please see Reception. Contact numbers are:
Island Holiday Hire & Car Hire – Phone 5952 5402 or 0419 556 224
Island Scenic Bus Tours – Phone 5952 1042 or 0417 360 370
Duck Truck Bus Tours (Amaroo) – Phone 5952 2548
Car Parking
Off Street parking is available on site for registered guests free of charge. Car parking is limited to one car per room.
Check In
Check in time daily is from 12:30pm onwards, depending on availability of rooms.
Check Out
Check out time is 10:00am on the day of your departure. Should you wish to stay a little longer a charge may apply for late departures.
Cots for Infants
We have a limited number of cots, which should be pre-booked.
Credit Cards
We accept VISA, MasterCard, American Express, Diners Club and Bankcard.
Personal or Business Cheques are NOT accepted.
Dining Facilities
Our Breakfast room is open from 7:30am until 10:00am Mon – Fri; 7.30am until 10.30am Sat & Sunday. We provide a buffet style continental breakfast. Charges may apply for some guests. For those who prefer a more hearty start to the day a variety of cafes are within walking distance. Please ask our Receptionist for alternatives.
For lunch or evening dining, our staff can recommend many restaurant options all within a strolling distance.
Electric Current.
240 Volts. A.C. 50 cycles
Phillip Island is prone to occasional power fluctuations that may result in a temporary loss of power, particularly through January.
Games Room.
For children’s recreation a games room containing a table tennis table is available. Additional games are available for loan from Reception.
Gift Certificates
Gift Certificates for any value are available. The ideal gift for that ‘special’ someone who needs to ‘get away from it all’ but won’t do it without some gentle encouragement.
Internet Access
Your line is fitted with an internet plug. As our system is via a PABX, please configure your access to dial [0]. Some may require to place in one or two commas after the [0] to allow for the pause.
Laundry Service
Available at reception.
Pets
Assistance animals are permitted into accommodation areas and on the premises. It is the policy of this property however, that all other pets ARE NOT PERMITTED in accommodation or on the premises.
Pool
No pool on grounds but adjacent to the main swimming beach of Cowes.
The nearest indoor swimming pool is a 30 minute drive to Wonthaggi.
Telephone Charges
All calls are charged by time or meter and include a surcharge. Please note that call caps, discount residential rates etc DO NOT APPLY in this business environment.
Television
The television stations for this area are: Channels 10, 9, 7 and 2. Two televisions are provided in the apartment and one in the motel style rooms.
DVD Players
Are not provided in rooms. DVD players are only available for hire when making a booking on our online booking service. DVD’s and players are also available through local video stores or you may opt to bring your own.