Frequently Asked Questions

The following information has been prepared from the most frequently asked questions about The Waves on Phillip Island. We hope this will help you familiarize yourself with our property's features and services.

Our staff are here to offer all the assistance they can... if this list doesn't answer your question please call or contact us.

Airport Details

The closest major airport is Melbournes Tullamarine, located almost 2 hours drive from Cowes.

Banking Facilities

Banks & ATMs are located in the main street of Cowes.

Barbeque

Provided on grounds is a coin operated BBQ. Or there are public facilities on the beachfront directly opposite The Waves

Car Rental

For sight seeing tours or to organise your own transport while staying with us please see reception.

Car Parking

Off Street and under-cover parking is available on site for registered guests free of charge.

Check In

Check in time daily is from 2:00pm onwards, depending on availability of rooms.

Check Out

Check out time is 10:00am on the day of your departure. Should you wish to stay a little longer a charge may apply for late departures.

Cots for Infants

We have a limited number of cots, which should be pre-booked.

Credit Cards

We accept VISA, MasterCard, American Express (surcharge applies AMEX). Personal or Business Cheques are not accepted.

Electric Current

240 Volts. A.C. 50 cycles. Phillip Island is prone to occasional power fluctuations that may result in a temporary loss of power, particularly through January.

Internet Access

High speed Wireless 'Wi-Fi' ADSL internet is available in units for a nominal charge.

Pets

Assistance animals are permitted into accommodation areas and on the premises. It is the policy of this property however, that all other pets are not permitted in accommodation or on the premises.

Television

Two HIgh Definition televisions are provided in most apartments.

Telephone

All calls are charged by time or meter and include a surcharge. Please note that call caps, discount residential rates etc do not apply in this business environment.

Laundry Service

Contact reception for details. A guest laundry is on-site

DVD Players

Are provided in rooms. Our free DVD library is also available from reception.

Call now or book online for your Phillip Island stay. Book your room

Closer than you think

2 hours from Melbourne airport