Our staff are here to offer all the assistance they can... if this list doesn't answer your question please call or contact us.
The closest major airport is Melbournes Tullamarine, located almost 2 hours drive from Cowes.
Banks & ATMs are located in the main street of Cowes.
Provided on grounds is a coin operated BBQ. Or there are public facilities on the beachfront directly opposite The Waves
For sight seeing tours or to organise your own transport while staying with us please see reception.
Off Street and under-cover parking is available on site for registered guests free of charge.
Check in time daily is from 2:00pm onwards, depending on availability of rooms.
Check out time is 10:00am on the day of your departure. Should you wish to stay a little longer a charge may apply for late departures.
We have a limited number of cots, which should be pre-booked.
We accept VISA, MasterCard, American Express (surcharge applies AMEX). Personal or Business Cheques are not accepted.
240 Volts. A.C. 50 cycles. Phillip Island is prone to occasional power fluctuations that may result in a temporary loss of power, particularly through January.
High speed Wireless 'Wi-Fi' ADSL internet is available in units for a nominal charge.
Assistance animals are permitted into accommodation areas and on the premises. It is the policy of this property however, that all other pets are not permitted in accommodation or on the premises.
Two HIgh Definition televisions are provided in most apartments.
All calls are charged by time or meter and include a surcharge. Please note that call caps, discount residential rates etc do not apply in this business environment.
Contact reception for details. A guest laundry is on-site
Are provided in rooms. Our free DVD library is also available from reception.